Reference

Terms and Conditions That Cover Your Account

These terms set out what you agree to when you open and use your bme777 account — covering deposits via DANA, OVO, or GoPay, game access, and account behaviour.

Account holder rulesDANA, OVO, GoPay wallet useEligible regions onlyAccount suspension conditionsPolicy update notice
bme777 Terms and Conditions That Cover Your Account
REACH US DIRECTLY

How to Contact Us About These Terms

If any part of these terms is unclear or you want to raise a concern about your account, our support team can walk you through it. Use the channel that works fastest for you — live chat, email, or your account message centre — and include your registered wallet type (DANA, OVO, or GoPay) so we can pull up your account details quickly.

Team online

Live Chat

Open the chat widget from your account dashboard. Have your registered e-wallet type ready so our team can locate your account and address your terms query without delay.

Email Support

Send your terms or account question to our support address listed in your account settings. Include your account ID and the specific clause you are asking about.

Account Message Centre

Log in, go to the Help section, and submit a message directly tied to your account. Responses are delivered inside the same thread so you have a record of the exchange.

HOW WE HANDLE THIS

Account Security and Policy Commitments

We take the integrity of your account seriously. These four points cover how we manage your data, secure your wallet connections, and handle requests to change or close your account. If you have a concern at any step, your account message centre is the fastest path to a resolution.

Data Retention

We keep your account and transaction records for as long as required for verification and dispute resolution. You can request a summary of your activity through the account Help section.

Wallet Security

Your linked DANA, OVO, or GoPay account is tied to your bme777 identity. Any change to your registered wallet requires identity re-verification before the update takes effect.

Account Closure Requests

To close your account, submit a request through Live Chat or email. We will confirm your identity, settle any pending balance, and process the closure within the timeframe stated at that point.

Policy Change Notice

When these terms change, the updated version is posted here with a revised date. We may also send a notice to your registered contact. Continuing to use your account confirms acceptance.

Common Questions About These Terms

Below are the questions we hear most often about how these terms apply to your account. If your situation is not covered here, contact support directly through your account dashboard.

Yes. These terms apply to all accounts regardless of which e-wallet you use. GoPay, DANA, and OVO transactions are all subject to the same account and payment rules.

We will flag the mismatch and may pause withdrawal processing until verification is complete. Contact support with your account ID and wallet details to resolve it quickly.

We aim to post changes before they take effect. The updated version will always be available on this page. Continued account use after a change means you accept the revised terms.

Log into your account, go to the Help section, and submit a data request. We will compile your transaction records and deliver them through your account message centre.

Access depends on local law and is available only where permitted in your region. Check whether your location allows access before you open or continue using your account.

Submit a dispute through Live Chat or the account message centre. Include your account ID, the transaction or decision reference, and the outcome you are seeking. We will review and respond.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.