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How bme777 Handles Your Personal Information

When you open an account with us, you share information we take seriously — from your login credentials to the e-wallet details you use with DANA, OVO, or GoPay.

Account Data ProtectionE-Wallet PrivacyYour Access RightsCookie ControlsContact the Team
bme777 How bme777 Handles Your Personal Information
DATA PRACTICES

How We Protect and Manage Your Data

Account Security Your password is hashed and never stored in plain text. Account access is protected by OTP verification sent to your registered mobile number each time a new device logs in.
Cookie Use We use session cookies to keep you logged in and preference cookies to remember your language and display settings. You can clear these from your browser at any time without losing your account.
Data Retention Active account data is held for the life of your account. After closure, we retain identity and transaction records only as long as applicable rules in supported regions require us to.
Requesting Changes You can request a copy of your personal data, ask us to correct inaccurate details, or request deletion of your account through the Privacy section in Account Settings or by contacting support directly.
PRIVACY CONTACT

Reach Us About Your Privacy

Team online

Live Chat

Open the chat window from your account dashboard to raise a privacy question directly with the support team. Available for account-holders during service hours.

Email Support

Send a written request to our support address for data access, correction, or deletion queries. We respond to privacy requests within a reasonable period.

Account Help Centre

Your account settings page includes a section for privacy preferences and data requests. Log in, go to Account, then Privacy to start a request without contacting support.

Common Questions About Your Privacy

We collect your name, contact details, date of birth, and the e-wallet or payment method you register — such as DANA, OVO, or GoPay. We also log device and session data when you log in.

Your e-wallet identifiers are stored in encrypted form using SSL-protected infrastructure. They are accessed only when you initiate a transaction and are never shared with unrelated third parties.

Yes. Log into your account, go to Account Settings, then Privacy, and submit a data access request. You can also send the request via email support and we will respond within a reasonable timeframe.

Submit a deletion request through the Privacy section in Account Settings or contact support via live chat or email. We process deletion in line with applicable rules for regions where the service operates.

We share data only with the payment processors needed to clear your DANA, OVO, or GoPay transactions and with identity verification services required for account security. We do not sell your data.

We use session cookies for login continuity and preference cookies for display settings. You can disable non-essential cookies in your browser settings; your account and transaction history remain unaffected.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.